• Workers Compensation & Third Party

Supporting Your Recovery and Return to Work after Injury or Accident

Dealing with workers’ compensation or third party insurance claims can be an intimidating process for patients already dealing with the physical and emotional impact of their injury.

The doctors at Healthfront Doctors aim to reduce the stress by providing adequate time and clear advice throughout the assessment, treatment and rehabilitation journey.

Services that are provided for these claims include:

  • Diagnostic assessment of the injury/condition
  • Arranging suitable investigations
  • Comprehensive treatment plans
  • Advocating for appropriate and timely treatment
  • Certificates of capacity
  • Collaborate care between patients, the workplace and their healthcare providers
  • Case conferencing including with rehabilitation providers
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Why Choose Us for Family Medicine

  • Experienced in Workplace and Accident Injuries

    The doctors understand the medical, legal, and administrative steps involved in compensation claims.

  • Clear Documentation and Reporting

    Patients can be provided with accurate medical certificates and progress reports to support their claim.

  • Focus on Recovery and Return to Work

    Your doctor will discuss treatment plans that prioritise both healing and safe return to your work role.

  • Close Collaboration with Insurers and Employers

    The doctors liaise directly with insurers, case managers, and workplaces to streamline the process.

  • Tailored Rehabilitation Plans

    Patients can receive a plan suited to their specific injury and recovery goals.

  • Pain and Injury Management

    Healthfront Doctors provides effective care for both acute injuries and long-term recovery.

Frequently Asked Questions

To make the process as smooth as possible, please bring the following:

  • Your employer’s full name, address, and contact details.
  • The date and a brief description of how the injury occurred.
  • A claim number if you have already been given one by your employer or their insurer.
  • Any previous medical reports or scans related to your injury.

Yes. Workers’ compensation consultations involve detailed assessments and significant paperwork.  If you are calling Healthfront Doctors, please state that your appointment is for a workers’ compensation matter so that an appropriate amount of time can be scheduled for you.

Generally, workers’ compensation consultations are billed directly to your employer’s insurance company. However, if your claim has not yet been approved or you don’t have a claim number, you may be required to pay for the appointment upfront. You can then claim a reimbursement from the insurer once your claim is accepted.

If you are unsure, please speak with your doctor to clarify these details.

This is the main medical certificate used for workers’ compensation in NSW. It’s more detailed than a standard sick note. Your doctor will use it to specify:

  • The nature of your injury.
  • Your capacity for work (i.e., whether you are fit for normal duties, modified duties, or no work at all).
  • A recommended treatment plan.

This certificate is essential for your employer and the insurer to manage your claim, request other health services and to pay you correctly.

Your GP is your Nominated Treating Doctor (NTD). Their role is to:

  • Assess and treat your injury.
  • Coordinate your recovery plan.
  • Issue and update your Certificate of Capacity.
  • Refer you to specialists, imaging, or allied health professionals (e.g. physiotherapists) as needed.
  • Communicate with your employer and the insurer about your injury and recovery plan (with your consent).

This means that while you may not be able to perform your normal job, your doctor has certified you as fit to work with certain modifications. This helps you stay connected with your workplace and can speed up your recovery.

Examples include:

  • Lifting restrictions (e.g., “no lifting over 5kg”).
  • Reduced hours.
  • Avoiding certain movements (e.g., “no repetitive bending”).
  • Taking more frequent breaks.

Your privacy is paramount.  Your doctor will seek your consent to share your health information with your employer and insurer.  Please speak with your doctor if you have any specific concerns regarding this process.

Your doctor will manage all necessary referrals for your injury. They can help you find appropriate specialists and therapists to aid in your recovery.

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Our Other Services

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Chronic Disease Management

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